Help

• Debit/ Credit card.
• Net banking (direct debit to Bank account, Indian customers can pay through their bank accounts). If any problem with the above mode of payments, please call Reservation Office at 0413- 2358276, 0413- 2358277, 0413- 2358278 or email us at supporttourism.py@gov.in for assistance.

Check-in time is 1:00 PM, Check-out time is 11:00 AM. Early check-in or late check-out is subject to availability and may be chargeable by the Guest House directly.

Yes, it is mandatory to produce any valid photo ID at the time of checkin.

The hotel room reservation process through www.pondytourism.gov.in is safe and secure. Once you enter your personal and credit card information, your online reservation is processed through a secure computer server. The personal information you enter is encrypted to keep it protected while in transit.

www.pondytourism.gov.in is committed to protecting your personal information and maintaining your privacy. Please view our Privacy Policy to learn more details.

www.pondytourism.gov.in site uses cookies to time user sessions. Please ensure your browser is set to accept cookies in order to proceed with checking www.pondytourism.gov.in hotel rates and reserving a hotel room online.

No. The credit/debit cardholder is not required to be present on checkin. If the credit card holder is not one of the Hotel Guests, he or she can make the payment for the booking. If you have any queries, please do not hesitate to email us at support-tourism.py@gov.in.

If you cannot find rooms available through the online booking services, please call Reservation Office at 0413- 2358276, 0413- 2358277, 0413- 2358278.

Currently, you may book hotel rooms online at least two days in advance of your arrival date. For bookings for the same day as arrival, please contact the Central Reservation Office at 0413- 2358276, 0413- 2358277,0413-2358278.

Larger room reservation is subject to availability of rooms in the Guest Houses. For group booking please call Reservation Office at 0413- 2358276, 0413- 2358277, 0413-2358278 or email us at supporttourism.py@gov.in.

Once the on-line booking is complete after the payment, booking confirmation receipt displayed on your monitor can be printed; also you will receive the confirmation receipt on your email. This receipt has to be carried at the hotel at the time of check-in.

You do not need to register on the website in order to make a booking.

Cancellation fees apply for cancellation of reservations. If you have any queries, please do not hesitate to email us at support-tourism.py@gov.in.

No special requirements are needed in order to book online. The Online Reservation system is developed by standard HTML. Any computer and platform will provide compatible access through an online browser (e.g. Internet Explorer, Mozilla Firefox, etc).

No. Cookie settings are specific to the individual consumer.

It may due to our server maintenance. Please contact the Reservation Office at 0413- 2358276, 0413- 2358277, 0413-2358278 directly to make a reservation. Inconvenience caused is regretted.

There will be no Refund for the cancellation.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.